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Yes. Please email hellousa@thebeachpeople.com.au to cancel or modify your order.
Order changes or cancellations can only be accepted if your order has not already been dispatched. You may cancel or make changes to your order via email, or by phoning our customer service team.
Please enter your shipping address correctly, as once it has been received and dispatched we cannot alter the address. A fee subject to the items placed will be deducted from the refund for all orders returned to shipper.
All order confirmations and shipping notifications with status links will be sent to the email used to place the order.
Please email hellousa@thebeachpeople.com.au for any additional questions in regards to the status of your order.
Your order will be dispatched the same business day if placed before 3:00 PM EST. Orders placed after that time will ship the next day.
We process and ship Monday to Friday. All U.S. orders placed that request express post before 1:00 PM (EST) will be dispatched on the same day, otherwise, it will be dispatched next business day.
All orders that contain 'pre order' and 'in stock' items will be sent once ALL items are in stock. If you require the in-stock item to come first, you may be able to pay additional shipping to split your order. Please get in touch with our customer service team and they will assist you.
You will receive an order confirmation and tracking email from us when your order has shipped.
We process and ship Monday to Friday. All U.S. orders placed that request express post before 1:00 PM (EST) will be dispatched on the same day, otherwise, it will be dispatched next business day.
Service & Cost
All pricing worldwide is in USD. Orders shipping to Florida and other select states are subject to Sales Tax.
Domestic Orders are shipped via UPS Ground | $10.00 USD.
Please note: Orders containing Picnic Baskets, Wet Buckets, or Beach Carts wilI experience an additional shipping fee due to size and weight of the items.
Alaska, Hawaii and other U.S. Territories will be charged a shipping rate of $34.99 for standard shipping orders under 10lbs.
ople reserves the right to change pricing at our discretion and without notice. The Beach People Online uses IP Address based Geo-Location to location-based pricing and charges. This affects currency selection and taxes. For transactions not completed naturally, either by design or by mistake, TBP reserves the right to cancel the order or charge the excess due to the result of the scenario.
Estimated Transit Times
Florida | 1-2 Days
East Coast | 2-5 Days
Central | 4-6 Days
West Coast | 5-8 Days
The Beach People reserves the right to change pricing at our discretion and without notice. The Beach People Online uses IP Address based Geo-Location to location-based pricing and charges. This affects currency selection and taxes. For transactions not completed naturally, either by design or by mistake, TBP reserves the right to cancel the order or charge the excess due to the result of the scenario.
The Beach People does ship internationally from our Miami Warehouse. Shipping rates are calculated live at checkout.
Canada Shipping Rates
UPS Standard - $24.95
UPS Expedited - $45
All other International orders may vary in fees and transit times. Live shipping rates will be provided at checkout in accordance to the size of the order and location.
The Beach People reserves the right to change pricing at our discretion and without notice. The Beach People Online uses IP Address based Geo-Location to location-based pricing and charges. This affects currency selection and taxes. For transactions not completed naturally, either by design or by mistake, TBP reserves the right to cancel the order or charge the excess due to the result of the scenario.
International orders are sent via UPS. Transit times vary. We will send you a tracking number when your item is shipped so that you can monitor your parcel's progress.
Please note: Shipping timelines are subject to Customs Clearance. Express options are available upon reaching the checkout page.
All orders outside of USA will be sent DDU (Delivery Duty Unpaid). Duties and taxes may be payable upon arrival in your country. These charges are determined by your local customs authority and include:The Sales Tax applied by your country for purchases from the USA.
We are unable to estimate the amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Payment of these is necessary to release your order from customs. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you.
In the event that import taxes and duties are not paid on arrival at the destination country and the shipment is refused by the receiver, the seller will request the freight carrier to return the goods. Upon receipt of the returned goods, the purchaser will receive a refund of the item/s less any return freight costs incurred.